Though AVG is a decent antivirus, popular for its renowned and effective protection for world’s all operating systems, but at times it may push things off the edge during upgrade to the latest (AVG) version, update downloads, or the installation of the software itself. AVG downloading is a type of problem that arises when you try to install the AVG software and it keeps showing downloading, but nothing happens even after a long period of time. This not only prevents the installation from completing, but also keeps your machine unprotected for the time it is not done. Therefore before the problem gets worse and affects your PC by freezing it or making other applications not work, fix it not just to keep it protected but also let it function smoothly.
Step 1: Disable/Uninstall Other Antivirus
If there is another antivirus installed on your system, uninstall it or else it will continue to disrupt the installation of AVG antivirus. Go to “Programs and Features” (use Search Charm to access the utility or from the Desktop as desired), locate the antivirus whichever you have, select it and then click the “Uninstall” button. Confirm the action and follow the on-screen prompts to do the uninstallation. Remove the software completely using its uninstaller if there is one to make sure that no remnants of it exist in the PC – that may interfere with the AVG’s installation. When done, launch the AVG installer file with admin rights and finish the installation. Your PC should be protected afterwards.
P.S. If you have firewall software (and no other antivirus program) on your machine, then disable it temporarily until the AVG installation is completed. Post-installation, you can re-enable the firewall software. Make sure that Windows Firewall is also disabled before running the AVG installer. It is enabled by default in every Windows PC. Post-install, you can turn on the WF again.
Step 2: Remove Following Registry Keys
Since the installation seems not to be going through, check if you have the following registry keys in Windows 8’s Registry Editor. Search for “regedit” through Search Charm and launch the utility as the system administrator. If you are not logged on as an admin to your Windows 8 PC, you may be prompted for admin password to access Registry Editor. If so, provide the password to continue. In the “Registry Editor” window, locate these entries and delete them one by one.
- HKEY_LOCAL_MACHINE\SOFTWARE\AVG Security Toolbar
- HKEY_LOCAL_MACHINE\SOFTWARE\AVG Secure Search
- HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\AVG Security Toolbar
- HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\AVG Secure Search
- HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\AVG SafeGuard toolbar
- HKEY_LOCAL_MACHINE\SOFTWARE\AVG SafeGuard toolbar 64 bit Windows
Once the keys are deleted (only the last entry like AVG Security Toolbar should be deleted), restart Windows 8. You can, post-restart, launch the AVG installer file and complete the installation, which should go through smoothly then.
Step 3: Uninstall AVG PC Tune Up
If you have AVG PC Tune Up tool installed on your Windows 8 machine, then uninstall it before running the AVG antivirus installation. The tool has some conflicts with the AVG antivirus. Therefore, uninstall the tool if it is there on your machine before starting the installation of AVG antivirus software.
Step 4: Update Device Drivers
Now that may sound strange – after all what the device drivers have anything to do with AVG antivirus’ successful installation on a Windows 8 machine? At the outset there may seem relation at all between these completely isolated things and in fact there is none, but a faulty device driver may be causing the installation not to go through. Yes, there are faulty software programs that may cause trouble for the new installations and the existing programs also. Therefore, update your device drivers first and make sure that your devices are working and then get on to installing the AVG software. The installation should no longer face the downloading issue.
Step 5: Download Windows 8 Updates
Outdated OS and other applications running on the machine may be causing trouble for the AVG installation. Therefore, make sure that you are running the latest Windows 8/8.1 OS and that the programs are updated too. Download the recommended Windows updates through Windows Update feature in “PC settings” and install them with admin permissions. Restart your computer when the updates are duly installed. When done, relaunch the AVG installation wizard and complete the procedure, which should run smoothly.
Have any solution to add to the tally of these fixes for the downloading problem? Leave us it in your comments and it will be duly updated to help those people who are facing this issue and are unable to install the AVG antivirus on their Windows 8 systems. If you are unable to fix this problem with these solutions or by any other means, then talk to one of our AVG antivirus experts and get it fixed ASAP. Stay safe – stay secure – enjoy life without bars!