If your Windows Explorer crashes following an error message “Windows Explorer has stopped working” or “Windows Explorer has encountered an error and needs to close”, it indicates a problem with drivers which need to updated, a malicious virus or spyware which needs to be removed, system files which are corrupt and needs to be repaired, or certain applications or programs which are malfunctioning and need attention among other things. You can repair Windows Explorer in your Windows 7 computer by applying any one or all of the below mentioned tested and proven workarounds. Check them out.
Step 1: Disable Error Reporting
Error reporting when enabled causes a lot of issues, especially with Windows Explorer. It keeps annoying you with trivial error reports. Thus you can disable it and get Windows Explorer problem fixed. Click the “Start” button, right click “Computer”, and select “Properties”. If prompted, provide your admin password and click “Continue”. On the “System Properties” window, click the “Advanced” tab and click “Error Reporting”. Select the “Disable error reporting” button, click “OK” and then click “OK” again to save changes and exit the “System Properties” window.
Step 2: Update Drivers
You should update driver software of all your devices viz. graphics/video card, sound card, wireless adapter, wireless router, printer, and TV etc. Outdated drivers for any of these devices connected to your Windows 7 computer may result in problem with Windows Explorer, causing it to crash. Visit the manufacturer’s website to update your sound card, graphics card or router’s drivers etc. and download all the latest driver updates. You must always install the driver updates with admin rights to avoid continuation errors. You can also check driver updates through “Windows Update”. Click the “Start” button, click “All Programs”, right click “Windows Update” and select “Run as administrator”. You will be redirected to the Windows (update) home page. Make sure that you are connected to the Internet, otherwise Windows Update won’t be able to check for latest updates.
P.S. If updates are a zip file, extract its contents and then run it with admin permissions.
Step 3: Run a Virus Scan
Chances are high that your Windows 7 computer has a virus or spyware infection which is causing Windows Explorer to crash or become disabled so as to hide file extensions, applications, and prevent your antivirus from detecting it (the infection). Launch your antivirus, update it first with the latest security definitions and then run a full virus scan. It’s mandatory to run a virus scan to make sure that all the files, folders and programs have been thoroughly scanned for any traces of infections. A full virus scan will take good deal of time depending on the amount of data your Windows 7 computer has. When the scan is completed, prompt your antivirus to delete all the infections. If you don’t have an antivirus installed on your computer, try McAfee.
P.S. To be double sure about your Windows 7 computer’s safety and ensure that it’s not carrying any trace of infection, you can run a free online virus scanner.
Step 4: Repair Damaged System Files
Broken/damaged system files by running the System File Checker utility. Click the “Start” button, type “cmd” in the Search bar, right click “CMD” and select “Run as administrator”. If prompted, enter your admin password to continue. On the Command Prompt window, type “sfc /scannow” and hit the “Enter” key on the keyboard. Let the scan and repair utility run. Keep your Windows 7 installation media handy as you may be prompted to insert it to scan and repair some critical areas and files etc. When done, restart your computer and the Windows Explorer error should be fixed.
Step 5: Do a System Restore
If nothing seems to be working and fixing the Windows Explorer problem, roll your Windows 7 computer back to a date and time when it was working fine. To do so, click the “Start” button and type “System Restore” in the Search bar. Click “Restore your computer to an earlier time” and then restore your previous settings. Make sure that you choose a time when your Windows 7 was just working fine without any problems.
Should you continue facing the Windows Explorer problem, call us at +1-877-907-4935 and get an expert to help you.